AI: Toward the most human technology?

AI evolves fast, but humans remain my starting point.

I notice, all around me, a wave of opinions every time someone brings up artificial intelligence. Even two days ago, walking into my Pilates class, it came up again. Some people are fascinated, others are deeply worried or openly say they hate it. Me? I’m fascinated, skeptical. ;)

I’ll admit it: sometimes I feel a form of AI anxiety.

There’s a little internal vertigo when I see how fast everything is changing.

When I entered the job market, computers were already part of daily life. I still remember my colleagues at Desjardins telling me how, back then, they would manually write every single transaction in a little booklet. They would add up the totals by hand, line by line, before closing out their day.

I didn’t experience that dramatic before-and-after transition from paper to digital. But today, I feel like we’re reliving that same collective moment, except this time, it’s happening with AI.

We’re being asked to adjust our methods, our reference points, our ways of working, often with very little preparation and almost no transition. So yes, it makes sense that people are shaken by it. It’s a rapid shift, and everyone approaches it from their own experience, their own reality.

And let’s be honest: what I’m writing here might trigger some reactions. I can already hear some people thinking: “Oh no, not another person talking about artificial intelligence this year!”

And honestly? I totally get it. Some people are strongly against AI and they often have valid reasons: fear of job loss, ethical concerns, security risks or simply the feeling of losing control over a world that’s changing too fast.

But if that’s you, reach out. Privately, in the comments, whatever feels right. Not because I have all the answers (I really don’t). This text isn’t a manifesto either, I simply believe that talking about it makes it less overwhelming. It’s not a “for or against” conversation.

I’m not at the point of saying:“Let’s go all in, no brakes, full speed ahead!”

But I do need to be honest:

Saying “I will never use artificial intelligence” is, in my view, unrealistic.

Not because you lack willpower, but because it’s already integrated into our systems, our jobs, our tools, our decisions, our services, our phones, our daily lives. The only real way to get left behind technologically today is to refuse to even approach it.

Not love it. Not adopt it blindly. Just, learn to work with it.

Why I’m talking about this today

If I’m writing about AI, it’s not because it’s trendy. It’s because I work in human and professional development and I can see how AI is going to impact every single one of us, as humans, as workers, as employers, as a society.

And not in ten years, not in two, not even in five years.

The skills we valued yesterday are already not enough today. And the ones we’ll need tomorrow? Many of them don’t even exist yet.

Jobs are being redefined, some are disappearing, others are emerging. And every sector, HR, management, communications, creative fields, public services is heading toward a major shift.

I’m passionate about the evolution of people and teams. So for me, it’s impossible not to ask: How do we prepare, as humans, for this transition?

And to answer that, we first need to understand what AI can and cannot do.

A concrete example: the résumé

Let’s take something simple: the résumé.

We all know that entering the job market starts with a proper résumé. Today, there are AI tools that can produce a clean, well-structured résumé in minutes. I even talked about this in a previous blog post. You enter your field, your experience, your goals and click: you get a professional-looking document.

It’s efficient, accessible and it changes the game for many people.

But here’s what we too often forget: a résumé is just a tool.

AI can write it, but it cannot help you embody what’s in it.

It cannot (at least not yet):

• help you speak about yourself with confidence,

• support you through a stressful interview,

• help you navigate a sensitive question,

• translate your human energy,

• create a genuine connection,

• or help you express who you really are beyond the text.

  
  

In the past, writing your résumé was painful, yes, but it was an important step. A moment where you confronted your strengths, choices, challenges, identity. Where YOU chose each word.

With AI, that step can disappear. The résumé exists, but the inner work doesn’t.

The result? A perfect façade, with no self-knowledge to support it.

And it’s not because AI is “bad, t’s because it can’t replace the human process.

An inclusive, adaptive and evolving technology

What fascinates me about artificial intelligence is that it combines three qualities very few technologies have ever managed to bring together: it is inclusive, adaptive, and evolving.

Inclusive, because it democratizes access to knowledge more than ever. Whether you’re a student in a remote area, a newcomer, a career-shifter, or a parent returning to work, everyone can ask a question, learn a skill or get an explanation equivalent to a university-level response. At little or no cost, it’s a major shift in access and equity.

Adaptive, because it truly adjusts to you: your pace, your learning style, your reasoning, your language level. For people under the neurodiversity umbrella, for example, this is huge. For once, it’s not the human who must adapt to the system, it’s the system adapting to the human.

And evolving, because it changes with you. It learns from your interactions, follows your progression, adapts to your path. Humans are not static and AI, surprisingly, can follow that same dynamic. It reflects the idea that each of us is a trajectory, not a label.

And to me, that’s profoundly human.

A necessary nuance, because yes, we need to challenge ourselves

And here, I want to challenge myself, because it matters.

Inclusion, adaptation, and technological evolution aren’t brand-new concepts. We’ve seen them before, in different forms.

The internet democratized access to knowledge long before AI. Some technologies already adapted to user needs. Others evolved through updates.

But the difference, the one that changes everything for me, is that AI combines these three dimensions at the same time, and more importantly, it does so at a human scale.

Where the internet provided access to information, AI makes it understandable. Where accessibility tools adapted certain functions, AI adapts to your way of thinking. Where technologies once evolved through versions, AI co-evolves with you, in real time.

It’s not that AI invented everything. It’s that it amplifies, accelerates and humanizes existing functions that were previously fragmented.

And that combination is what makes it so intriguing, so powerful and yes, so disruptive and polarizing.

AI will never replace the human

Let’s be clear: AI will never replace the warmth of a look, the nuance of a conversation, the presence, the trust, the connection, the relationship.

It is not a relationship. It is a tool.

But a tool which, when used well, can become humanizing, by opening the door to greater access, greater equity, greater adaptation and a deeper understanding of our differences.

And for me, this is just the beginning of a conversation I want to keep having.

With you, with my clients, with the people around me.

Because this is our reality of tomorrow and already, a little bit, our reality today.